NATIVSHARK
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Learning Japanese
Should I learn Japanese?
Should I use NativShark or a textbook?
How long will NativShark last me?
Is GENKI worth the money?
Should I learn two languages at once?
What are native materials?
Using NativShark
How should I answer flashcards?
What keyboard shortcuts does NativShark have?
Why is the audio so fast?
Can I take a break during my studies?
How do I change my profile picture?
What if I’m color-blind or have color vision deficiencies?
Should I start from the beginning after a break?
JLPT
How does NativShark correlate to JLPT levels?
Not a beginner
I already know kana, can I skip it?
What if I already know some Japanese? Can I skip content?
Extra practice
What are Review Sets?
What are Shadow Loops?
How can I practice conjugations more?
Building NativShark
Why doesn't NativShark use English-to-Japanese flashcards?
How are NativShark lessons laid out?
Who writes NativShark lessons?
Why is stuff color-coded in lessons?
How does NativShark teach kanji?
Who writes and translates the example sentences?
How do you determine what vocabulary is "useful" or "common"?
What types of flashcards do you have?
Why are there always sentences on the front of vocab flashcards?
Do the lessons contain audio?
Features and tools
What is a Unit?
What is a Milestone?
What are Daily Badges and Days Studied?
What is “archiving” and how can it help me?
What is the Review Threshold?
What is Avalanche Recovery?
What is the Comprehension Rating System?
What are Formality Markers?
What are "smart flashcards"?
Can I use NativShark as an app?
Does NativShark have a dark mode?
Subscriptions and Payments
How much does NativShark cost?
How do I subscribe?
How do I use a discount code?
Can I gift a subscription?
How do I redeem a gift code?
If I decide NativShark isn't for me, can I get a refund?
I forgot to cancel my subscription, can I get a refund?
Can I cancel or pause a subscription?
Custom Flashcards
How do I add furigana to custom flashcards?
How do I upload my flashcards to NativShark?
Japanese keyboards
How do I type in Japanese on Android? (type Hiragana & Katakana)
Linking accounts
How do I link my NativShark account to my Discord account?
I use another platform to study Japanese, can I transfer my progress?
Referral and affiliate programs
Does NativShark have a referral program?
Does NativShark have an affiliate program?
Community
  • Join our Discord Community
  • Check out our Instagram
  • Useful YouTube videos
On this page

    Can I cancel or pause a subscription?

    You can cancel your NativShark subscription at any time via the subscription settings page. 

    It is not possible to pause a subscription, but you can subscribe and unsubscribe at any time. This is done from the above page.

    If you're going on vacation, you may find it helpful to activate Vacation Mode before leaving. Vacation Mode pauses your reviews (but not your subscription) and prevents review pileups, allowing you to pick up where you left off when you come back.

    If you're looking to subscribe or resubscribe, see this article.

    To cancel a subscription, press the "Cancel subscription" text that is found at the bottom of the Billing section on the subscription settings page:

    Please note that canceling your subscription will not result in a refund; it will only stop automatic renewals.

    ❗️
    If you do not cancel your subscription, it will renew automatically.

    We send an email to notify you before this renewal happens, so be sure to add [email protected] to your email contacts to make sure you don't miss it.

    Full access to the platform will be retained until the end of your current subscription period.

    After your subscription has elapsed, you can still study reviews that appear via the Study Now button, but you will not be able to read lessons or progress through new Units. 

    ❗️
    You will receive an email confirmation when your subscription is canceled. If you do not, please check your spam section in your email. 

    If you have any trouble canceling or renewing a subscription or want to confirm it is canceled, please send us an email at [email protected].
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